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Helpdesk Technician

The Miller Group is looking for a Helpdesk Technician who will assess tickets and resolve or escalate service requests to upper level support staff. You will need to be a self-starter who is able to multi-task while responding to assigned service requests to meet Service Level Agreements and will need to provide technical support via remote support tools/email or phone for various hardware and software applications in a diverse and varying customer environment.

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