“They are always willing to help. Great company.”
Today I called in and needed help to load a new printer onto our server. One of their technicians assisted me with finding drivers that would work with our old server and new printer. I was very pleased with their prompt service, knowledgeable personnel and continued willingness to help. The Miller Group is a great and reliable company.Michael Sykes, Sourcelink World Trade - Client Since 2008
“Service was better than expected!”
It is SO easy for our company to create support tickets and then receive updates as the support team works on the issue. To top it all off, we are very pleased with how fast our issues are being resolved. Thanks again!Brittany Gamache, All Volleyball - Client Since 2016
“The quick response and quality support are greatly appreciated”
I requested information on setting up a giving kiosk at our church. I received a complete response very quickly, which was greatly appreciated! Ever since starting with The Miller Group our computers and networks are much more secure, and we are able to resolve issues in a timely manner with very little down time.Nicole McRae, Second Presbyterian Church - Client Since 2015
“Always a great experience with The Miller Group”
I just had a question today. The gal that answered the phone was polite and professional. A technician called me back in an appropriate amount of time and my question was answered and all is good! I didn’t make the hiring decision, but I’ve been very pleased with the service that HWP Rigging has received from the Miller Group in my three years with the company. Thanks again for all of your ongoing support.Dean Speidel, HWP Rigging - Client Since 2000
“I have very strong feelings about how outstanding The Miller Group is”
For 15 years, I worked for a longtime client of yours, Bender, Weltman, Thomas, Perry (BWTP). Throughout those 15 years, I experienced the professionalism and dependability of the TMG from an employee perspective. Five years ago I started my own small business and never thought twice about calling anyone except the TMG. I have been working with Michael McCool for the last 5 years and have experienced the same dependability and professionalism as I did as an employee at BWTP, but now as an independent business owner.
I would also like you to know that I recently was talking with a potential client who also uses TMG. When I told her I used TMG, she was impressed and I am sure the fact that I work with you most definitely influenced her decision to work with me.
I feel strongly that there is no room for unreliability of technology in any business. I have worked with TMG from the very start of my business and my technology has continued to run consistently smooth.
Most importantly, when I did have a system crash – TMG was able to restore ALL of my data within 12 hours and have me up and running again. This is invaluable. Every IT firm ensures that your data is backed up and can be restored, but rarely is this ever tested. TMG has most definitely contributed to my success as a small business owner.
And, I cannot say enough wonderful things about Michael McCool. He is always responds quickly to my calls and is always pleasant and professional. I feel comfortable that he understands my system is working effectively and efficiently at all times. I also feel that he makes every effort to come up with solutions that are appropriate for my needs and cost effective.Mary Kraemer, MK Accounting - Client Since 2013
“Jobs are done correctly and on time”
First off, I haven’t used another IT firm in 15 years and don’t need to. They always respond immediately with the correct solution to any issue and reduce the down time for my business. The Miller Group has the right range of professionals with ranging experiences to ensure all jobs are done correctly and on time.Geoff Crowley, Verve Design Studio - Client Since 1999
“Quick to serve and very knowledgeable”
We feel that The Miller Group is better than other IT firms we have used in the past because they always explain every solution in simple and understandable terms and why it needs to be done to satisfy our needs as a company. Also, their team is extremely knowledgeable and quick to serve us.Lynnette Schuepbach, Illinois South Conference - Client Since 2006
“Give them a try, you won’t go wrong.”
The communication is always great with The Miller Group. I can always reach someone right away and know that a valuable solution is coming to any issue. They also have many different plans and options to fit any business. Give them a try, you won’t go wrong.Craig Lindgren, Boulder Exhibits - Client Since 1999