“They are always willing to help. Great company.”
Today I called in and needed help to load a new printer onto our server. One of their technicians assisted me with finding drivers that would work with our old server and new printer. I was very pleased with their prompt service, knowledgeable personnel and continued willingness to help. The Miller Group is a great and reliable company.
“Give them a try, you won’t go wrong.”
The communication is always great with The Miller Group. I can always reach someone right away and know that a valuable solution is coming to any issue. They also have many different plans and options to fit any business. Give them a try, you won’t go wrong.
“There is always someone available to help in an emergency”
With The Miller Group, we always have a timely and responsive follow up to all inquiries along with guidance and proactive planning to all IT solutions. I have worked with several IT firms over the years none whom have been as available, consistently aware of the needs of my office and competent as the Miller Group.
“Try The Miller Group… you’ll love them.”
We receive personalized service, as it applies to our specific needs. They have the knowledge & expertise necessary to handle a variety of systems, and if there is ever a problem they make the time to solve it, and they can be reached in case of emergencies.
Just wanted to let you know that we think Michael McCool “Rocks”! Once again he has come to our rescue and has gotten us running at “warp” drive!
We just want to say Thank You and to let Michael know just how much he is appreciated by his “favorite” customer!!
Also, many Thanks not only to Michael, but to the entire staff at The Miller Group for their continued support in keeping Govero Land Services humming along!
Michael, thank you for saving my Friday!
“We would – and already have recommended The Miller Group to anyone needing IT support”
We feel that The Miller Group’s customer support is better than any other IT firm we have used in our 12 year history, as we can always talk with someone in The Miller Group’s office when an issue arises, and our needs are met with immediate responses from members of your team who have the knowledge to address and resolve our issues.
If someone was on the fence about choosing an IT firm, we would – and already have – recommended The Miller Group to them. The Miller Group provides responsive, quality service at reasonable rates. We especially appreciate having the monthly contract with TMG, because it provides the assurance that we can get any issue – big or small – resolved without our staff feeling guilty about reaching out to our IT firm.
“Almost immediate response and a fix to an issue, every time”
If you are on the fence with The Miller Group and another company, give me a call and I will ask you why are you hesitating? You will not be disappointed with the expertise and customer service of The Miller Group.
“Wish we made the switch sooner”
While I have the opportunity, I want to tell you how happy we are with TMG. I knew the switch had to be made and it was the right thing to do. I’m just sorry we didn’t do it sooner!
“Always a great experience with The Miller Group”
I just had a question today. The gal that answered the phone was polite and professional. A technician called me back in an appropriate amount of time and my question was answered and all is good! I didn’t make the hiring decision, but I’ve been very pleased with the service that HWP Rigging has received from the Miller Group in my three years with the company. Thanks again for all of your ongoing support.
“Jobs are done correctly and on time”
First off, I haven’t used another IT firm in 15 years and don’t need to. They always respond immediately with the correct solution to any issue and reduce the down time for my business. The Miller Group has the right range of professionals with ranging experiences to ensure all jobs are done correctly and on time.
“Quick to serve and very knowledgeable”
We feel that The Miller Group is better than other IT firms we have used in the past because they always explain every solution in simple and understandable terms and why it needs to be done to satisfy our needs as a company. Also, their team is extremely knowledgeable and quick to serve us.
“I recommend this company to anyone looking for IT support in all areas.”
The Miller Group has a long history of serving the local St. Louis community and beyond in all things IT. The highly trained staff are what truly make the company a success. I found everyone to be professional, knowledgeable, consistent, courteous, and the list goes on. They have all the qualities that a great company needs to stand the test of time. I appreciate all their hard work in helping our company move forward to the next level.
“Give them a try; you won’t be disappointed.”
We tried a string of IT firms before finding The Miller Group. TMG stands head and shoulders above the others in responding to problems quickly, and responding with a staff who know what they’re doing. If someone was on the fence about choosing The Miller Group as their IT firm, I would say “Give them a try; you won’t be disappointed.”
“The technicians are always available and ready to assist”
The technicians are immediately available for our needs and respond with the most courteous of attitudes. They are a pleasure to work with and their cheerful smile is infectious and warms everyone’s hearts here at Rainbow Village. I especially appreciate all they have done for us.
While preparing for our temporary office relocation while the current work space was to be renovated, their technician ran new computer lines for 7 workstations, and resolved an issue of relocating 2 more workstations to another building. I was unsure how those two workstations were going to connect to the network; but he told me not to worry as he had a solution of a Wi-Fi bridge. Fantastic! We couldn’t be happier as adding 2 additional work stations to the 7 workstations in the already crowded temporary office spaces would have been claustrophobic. Also, we had originally planned for a Thursday move of the workstations but had to move our move up a day to Wednesday; luckily our technician rescheduled us and was available onsite to help relocate the server, copier and offered assistance when needed.
Thanks so much for all you guys do for us!
“Very responsive and always comes up with an appropriate solution”
The combination of technical expertise, common sense, and responsiveness from The Miller Group is outstanding. The Miller Group’s willingness to work with us to explore how we see the problem and then respond with the appropriate solution is quite frankly refreshing in terms of working with IT professionals. In past experiences with other IT groups, the IT folks always seemed to have a canned solution before they even understand our problem.
“The Miller Group goes above and beyond to provide excellent IT support”
I was wanting to thank you and Stephen for your help on Sunday. I was really in a bind with all that I had going on. I really appreciate Stephen getting back early from out of town and immediately getting into our office and taking care of things. I also appreciate having someone who can just “take over” with minimal instruction…yet who knows what (and when!) to ask for direction. In addition…The most important thing for me was having a guy there that I could totally trust – with everything. My CFO, and boss, Mike Santoni, was also very appreciative and totally impressed with Miller Groups dedication to servicing Harbour Group.
Stephen just did a fantastic job for me Sunday. I can’t thank you guys enough
“Service was better than expected!”
It is SO easy for our company to create support tickets and then receive updates as the support team works on the issue. To top it all off, we are very pleased with how fast our issues are being resolved. Thanks again!
“The Miller Group’s responsiveness has separated itself from other IT firms.”
They always deliver clear, understandable and cost effective solutions to any IT problem, always providing narrowly tailored and cost effective solutions. If someone is seeking an IT firm that excels in cost-effective and efficient solutions, they owe it to themselves and their company to give Miller Group an opportunity–they won’t be disappointed.
“The Miller Group is knowledgeable, capable, patient, and pleasant”
The Miller Group’s knowledgeable and capable technicians plus their patience and pleasant demeanor are the reasons we continue to use their service. Secondly the monitoring of our server and letting us know when attention is needed and then responding quickly before anything goes wrong provides a comfort in knowing everything will be working from week to week. The Miller Group understands our church technical requirements and meeting our needs versus trying to selling us something we don’t need.
“The Miller Group is the perfect fit for my company”
I am a small business, doing business in an industry where any time lost on-line, or with computers not working properly, can be devastating. The Miller Group is the perfect fit for me because they are extremely well managed, and have a group of highly skilled technicians that make “house calls” be it in person, or their easy access on-line. And yet The Miller Group in itself is a small “family” type of business, that relates to my needs for timely response, personal attention, and focus, and while they are very professional, I value the personal relationships and informality.
“The Miller Group gives us a piece of mind”
One of the biggest benefits of working with The Miller Group is having someone else to rely on for our computer issues and peace of mind knowing our systems are being monitored for us so we can focus on our business.
“We rely on The Miller Group for all of our IT needs”
Our office relies on The Miller Group for all of our technology needs and we are never disappointed. The fast (and always friendly) response from the help desk and the confidence of knowing our data is backed-up and that our network is monitored twenty-four hours a day, seven days a week helps us focus our time and energy on running our business. We trust them to keep us streamlined and productive and I know I can count on them to help us succeed.
“I have very strong feelings about how outstanding The Miller Group is”
For 15 years, I worked for a longtime client of yours, Bender, Weltman, Thomas, Perry (BWTP). Throughout those 15 years, I experienced the professionalism and dependability of the TMG from an employee perspective. Five years ago I started my own small business and never thought twice about calling anyone except the TMG. I have been working with Michael McCool for the last 5 years and have experienced the same dependability and professionalism as I did as an employee at BWTP, but now as an independent business owner.
I would also like you to know that I recently was talking with a potential client who also uses TMG. When I told her I used TMG, she was impressed and I am sure the fact that I work with you most definitely influenced her decision to work with me.
I feel strongly that there is no room for unreliability of technology in any business. I have worked with TMG from the very start of my business and my technology has continued to run consistently smooth.
Most importantly, when I did have a system crash – TMG was able to restore ALL of my data within 12 hours and have me up and running again. This is invaluable. Every IT firm ensures that your data is backed up and can be restored, but rarely is this ever tested. TMG has most definitely contributed to my success as a small business owner.
And, I cannot say enough wonderful things about Michael McCool. He is always responds quickly to my calls and is always pleasant and professional. I feel comfortable that he understands my system is working effectively and efficiently at all times. I also feel that he makes every effort to come up with solutions that are appropriate for my needs and cost effective.