West County Medical Specialists

IT Project Management

“Having someone able to remote in and take care of the issue while we can continue other tasks and it does not slow down our day.” – West County

West County Medical Specialists

Overview:

West County Medical Specialists became an MSP client in 2016. We also serviced a backup and recovery plan. These services became crucial to their business when a file had been lost. “Our scheduling system had lost a file that is integral to our everyday function and it essentially shut operations down. Miller Group was able to work with our outside vendor to find the file and re-establish our system back to working order without data loss.”

Progress:

We got to work on getting the file back while they continued to do their jobs. “Having someone able to remote in and take care of the issue while we can continue other tasks and it does not slow down our day.”

Results:

It’s almost like it never happened! We were able to get the file back without disturbing anyone’s day and without causing a bump in their business operations. “Without that solution, we would have had a major data loss that would have severely impacted our practice.”