Need IT Support?

Frustrated With the Lack of Responsiveness and Slow Service

From Your Current Saint Louis IT Company?

Call the most trusted leader in Saint Louis IT Support since 1985.

Free Network AssessmentClick here to schedule your free network assessment

Is This You?

  • * Are you a small to medium size businesses in the St. Louis Area?
  • * Does your company have between 5-50 workstations?
  • * Does your business rely heavily on e-mail, the Internet, and their computer network for operating their businesses?
  • * Do you want to use technology to move your business forward instead of the cause of problems that cost you time and money?
  • * Do you want a technology partner to help you get the most out of your IT budget and help plan for the future, while taking care of your day-to-day needs?

As a result, businesses in Saint Louis rely on us to install and support the computer and technology systems that help their business run smoothly.

We work most efficiently and effectively when we assist customers who:

  • * Want IT Management Services that are secure and reliable for their companies’ computer networks.
  • * View technology as an effective tool for boosting productivity and gaining competitive advantages.
  • * Seek a partner in technology that will act as a trusted advisor so that they can improve productivity and make more profits through highly effective network IT support.
  • * Are committed to investing in technology for the improvement of their Communication Network Infrastructure, as well as eliminating “busywork”.
  • * Has a current system that seems to hinder business more than help it.
  • * Wants their employees to do the job they are hired to do and not waste their time with computer problems.

Managed IT Services

VOIP/Phone Solutions

Office 365

Website Design

Backup & Disaster Recovery

Flat Fee IT Service

Hosted Solutions

Help Desk

Why Choose The Miller Group?

The Miller GroupThe Miller Group provides enterprise level technology support for small to medium size businesses in the St. Louis area since 1985. With a combined average of 15+ years of experience, our service technicians have the knowledge to ensure the correct solution is in place for your business.

Being in business for 30+ years, we understand what it takes to deliver consistent and satisfying results to our clients. If you are looking to outsource your IT services and/or phone system needs, give The Miller Group a call to see why over 400 clients made the switch!

10 Things We Do Better

1. We Promise to Respond in Sixty Minutes or Less. For critical problems we strive to begin working on a resolution immediately, but we guarantee to have a technician working on most problems within 60 minutes or less of your call. This is our standard procedure.

2. We give you a Help Desk housed here in the U.S. Call us as much as you want for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can assist you right over the phone, just call our local St. Louis support phone number.

3. We use a “flat-fee” pricing structure, that brings you unlimited support. Our unique pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing charges.

4. We grow with your business. Our computer support services are designed to easily scale as we help you grow your business. With our predictable pricing model it is easy to understand the IT costs of bringing on an additional employee, for example.

5. We OWN your Network Problem, we don’t Point Fingers. When something goes wrong with your Internet service, phone systems, printers or other IT services, most St. Louis IT firms say “That’s not our problem to fix”? Not at The Miller Group we feel WE should own the problem for our clients so they don’t have to try and resolve any of these issues on their own — that’s just plain old good service and something many computer companies can’t or won’t do.

6. We are proactive. Unlike other computer support companies that wait for something to break so they can charge you more hourly fees, our goal is to make sure your computers don’t break down in the first place. So say goodbye to all that wasted time and lost productivity and just relax knowing that The Miller Group is monitoring your network 24/7.

7. We are far less expensive than hiring a full-time IT guy. Just run the numbers. By outsourcing your computer support to us, we can save you thousands of dollars on HR Costs, salaries, taxes, and benefits while giving you the expertise and experience of an entire IT Department.

8. We Talk Like You Do. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. You will not be made to feel uncomfortable by our team of IT support experts with unfamiliar technical jargon. Our technicians are trained to have the ‘heart of a teacher’ and will take time to answer your questions, explain everything in simple terms, and tell you what they did (if you want to know!)

9. 100% Satisfaction – We Guarantee It. We are so confident that you will be satisfied with our IT services that we have a 90 day “Money Back/Cancel the Contract” guarantee.

10. We Answer Our Phones Live. We answer our phones live from 8:00 a.m. to 5:00 p.m., with limited live availability 30 minutes before and after, and we offer clients emergency after-hours service including weekends. Why? Because many of the CEOs and executives we support work outside normal hours and find it to be the most productive time they have. If they cannot access their computer network AND can’t get hold of anyone to help them, it’s incredibly frustrating.

Our Team

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What Our Clients Have To Say…

  • Mary Kraemer
    “I have very strong feelings about how outstanding The Miller Group is”

    For 15 years, I worked for a longtime client of yours, Bender, Weltman, Thomas, Perry (BWTP). Throughout those 15 years, I experienced the professionalism and dependability of the TMG from an employee perspective. Five years ago I started my own small business and never thought twice about calling anyone except the TMG. I have been working with Michael McCool for the last 5 years and have experienced the same dependability and professionalism as I did as an employee at BWTP, but now as an independent business owner.

    I would also like you to know that I recently was talking with a potential client who also uses TMG. When I told her I used TMG, she was impressed and I am sure the fact that I work with you most definitely influenced her decision to work with me.

    I feel strongly that there is no room for unreliability of technology in any business. I have worked with TMG from the very start of my business and my technology has continued to run consistently smooth.

    Most importantly, when I did have a system crash – TMG was able to restore ALL of my data within 12 hours and have me up and running again. This is invaluable. Every IT firm ensures that your data is backed up and can be restored, but rarely is this ever tested. TMG has most definitely contributed to my success as a small business owner.

    And, I cannot say enough wonderful things about Michael McCool. He is always responds quickly to my calls and is always pleasant and professional. I feel comfortable that he understands my system is working effectively and efficiently at all times. I also feel that he makes every effort to come up with solutions that are appropriate for my needs and cost effective.

  • Geoff Crowley
    “Jobs are done correctly and on time”

    First off, I haven’t used another IT firm in 15 years and don’t need to. They always respond immediately with the correct solution to any issue and reduce the down time for my business. The Miller Group has the right range of professionals with ranging experiences to ensure all jobs are done correctly and on time.

  • Lynnette Schuepbach
    “Quick to serve and very knowledgeable”

    We feel that The Miller Group is better than other IT firms we have used in the past because they always explain every solution in simple and understandable terms and why it needs to be done to satisfy our needs as a company. Also, their team is extremely knowledgeable and quick to serve us.

  • Craig Lindgren
    “Give them a try, you won’t go wrong.”

    The communication is always great with The Miller Group. I can always reach someone right away and know that a valuable solution is coming to any issue. They also have many different plans and options to fit any business. Give them a try, you won’t go wrong.

  • Julie Squires
    “I recommend this company to anyone looking for IT support in all areas.”

    The Miller Group has a long history of serving the local St. Louis community and beyond in all things IT. The highly trained staff are what truly make the company a success. I found everyone to be professional, knowledgeable, consistent, courteous, and the list goes on. They have all the qualities that a great company needs to stand the test of time. I appreciate all their hard work in helping our company move forward to the next level.

  • Susan Amato
    “There is always someone available to help in an emergency”

    With The Miller Group, we always have a timely and responsive follow up to all inquiries along with guidance and proactive planning to all IT solutions. I have worked with several IT firms over the years none whom have been as available, consistently aware of the needs of my office and competent as the Miller Group.

 

Read more Testimonials

Technology never sleeps…

We have your back 24/7!

31
Years in Business

428
Happy Customers

2053
Devices Managed

Not Ready To Make A Commitment?

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There is no rush. Deciding who to trust with your valuable data and IT is a big decision. That’s why it is a good idea to have all of the facts and information in front of you when deciding. So if you are ready to take the next step of outsourcing your IT, our informative eBook “What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive and Fairly Priced Computer Consultant” should help answer your lingering questions and ensure you are taking a step in the right direction with an IT company you can trust.

There is nothing to pay, this book is absolutely FREE! We won’t bother you with phone calls and there is no obligation to buy. Quite simply, we want businesses to get the best help available, and not be at risk of hiring untrustworthy IT operators.

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