We Can Accomplish Your Goals - Together

More Resources, Additional Expertise, Extra Set Of Hands, Your Partner

What Is Possible With Co-Managed IT?

  • More time to focus on your proactive IT strategy
  • Offload your end-user help desk support
  • Admin access to shared documentation, management, and monitoring tools
  • Additional hands and expertise for your IT projects
  • Enhanced decision making insight through reports and trend monitoring
  • Access to additional IT experts to assist in strategy and planning

The To-Do List Is Never Ending...

As a CIO or IT Manager, you are responsible for the entire IT environment including the physical infrastructure, the devices, the network, your vendors, your applications and most importantly supporting your users to make sure they can stay productive. On top of this, how do you find time to plan out new initiatives around security, compliance, and data protection? Could you benefit from Co-Managed IT?

By allowing us to support your organization, we can provide you access to our management tools, take over supporting your end-users and/or become a second set of hands to help where you need us to. You can now have the time to focus on the IT strategy for the company instead of constantly fighting fires. Together we can create a cohesive, co-managed IT department.

What's The Process for Co-Managed IT?

security

Onboarding Discovery

We will go through a 30-day onboarding phase where we will gather and document your entire network.

planning

Design Your Plan

Once we know where you are, we can work together to build a priority list with associated steps to accomplish your co-managed IT goals.

it-support

Implementation

Based on your needs, we will implement the designed plan with consistent touchpoints to ensure both parties share similar expectations.

device

Ongoing IT Support

We have your back whenever you need us. If you need help with a co-managed IT project, to offload your end-user support and computer maintenance, or just step in for a few months to get through the busy season; we are here to serve you.

What are our clients saying?

"There are a lot of IT/IS companies out there, and selecting one is a big decision that should not be made in a vacuum. We wanted the relationship to go beyond the exchange of money for a service....we needed a company that actually understood our business, cared about the outcome, and wanted to virtually become a partner with us. We have that in The Miller Group."

- Jeff Sadtler,
West County EMS and Fire Protection District

"TMG provides answers and solves problems almost daily. We rely on them from the day-to-day IT "bugs" and irritations to network design and administration."
-Dave Forsee,
L. E. Sauer Machine Co.

"Now having a relationship with an MSP like The Miller Group and them working with us to develop a plan for the future to ensure that our systems are operating efficiently and as securely as possible will be of substantial benefit to our company for many years to come."
-Bryan Gofort
 Home Service Oil Company

"It was one of the best decisions our office made"... "Without that solution we would have had a major data loss that would have severely impacted our practice."
-Krissy Best
 West County Medical Specialists

"We didn't miss any time. Extremely important for the projects we were working on at the time."
-Daniel Sindelar DMD
Keystone Bio, Inc.

“Mike Miller truly appreciated our mission of helping struggling students find hope, acceptance and a promising future. Over the years, he became part of the LOGOS community and his kindness and generosity helped us create some amazing opportunities for our school and our students. The entire staff at The Miller Group has served as trusted partners to LOGOS since we signed that first contract back in 2006.”
-Dr. Kathy Fenger
Logos School Client Success Story

“The honest, knowledgeable, and highly responsive support staff always produces the least amount of downtime for our business.”
-RIGGS Construction Company

“Contracting with The Miller Group has been the best move for our company’s productivity. They helped not only Mike and I work more efficiently, but our entire company.”
-G Ligthing

“My favorite thing about The Miller Group’s service is the people. They’re the most helpful people I’ve ever worked with. In my business, time is of the essence… They do whatever it takes to get my stories up as soon as possible because sometimes information can’t wait.”
- Dan McLaughlin
Scoops with Danny Mac

“With TMG we get a team and a range of expertise. They are right in our sweet spot…”
- L.E. Sauer

“Our downtime has become non-existent with the Miller Group… I would recommend The Miller Group to others in retail because, simply put, they will fix your IT problems so you don’t have to worry about them anymore.”
- Caleb Harley
All Volleyball

“The staff at TMG quickly grasped the nature of our IT issues and patiently and cost-effectively walked us through every challenge and change needed. Within a very short time, we realized the value of TMG’s “all-covered” support service option and continue it to this day.”
- Mollie Wells
O’Connor Insurance 

“Before TMG our IT issues were a huge source of stress around our office. It’s crazy to think we had more bad days than good for so many years.”
- Amber Lumetta
Cissell Mueller

“The Miller Group came in organized and explained things to my level which made the process much easier than it had ever been.”
- Heitkamp Masonry

“The Miller Group goes above and beyond to provide excellent IT support”
- Jim Watkins
Harbour Group

"When I did have a system crash – TMG was able to restore ALL of my data within 12 hours and have me up and running again. This is invaluable. Every IT firm ensures that your data is backed up and can be restored, but rarely is this ever tested. TMG has most definitely contributed to my success as a small business owner."
-Mary Kraemer
MK Accounting

“We rely on The Miller Group for all of our IT needs”
- David Seiler
Seiler Plastics

“I recommend this company to anyone looking for IT support in all areas.”
- Julie Squires
Air Systems LLC

“The Miller Group’s responsiveness has separated itself from other IT firms.”
- Tom Germeroth
The Germeroth Law Firm

Co-Managed IT Client Success Stories

West County EMS and Fire Protection District

“We needed a company that actually understood our business, cared about the outcome and wanted to virtually become a partner with us. We have that in The Miller Group.” West County EMS and Fire Protection District Overview: West County EMS and Fire Protection District were in the market for an IT firm that they could…

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Heitkamp Masonry

“The Miller Group came in organized and explained things to my level which made the process much easier than it had ever been.” Overview: Heitkamp Masonry had been experiencing slow response and extremely poor communication from their previous IT provider. They recognized that the lack of support was affecting their business and knew it needed…

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All Volleyball

“Our downtime has become non-existent with the Miller Group… I would recommend The Miller Group to others in retail because simply put, they will fix your IT problems so you don’t have to worry about them anymore.” Overview: All Volleyball contacted The Miller Group right in the middle of a technology crisis… A crashed server…

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Need IT Support?  We’re here ready to serve you and your staff.

Managing IT for small and medium sized businesses since 1985.